Privacy Policy

At Nexus Storage Solutions (we/us) we take the privacy of our website users very seriously and we are committed to protecting your information and privacy.  This statement sets out the basis on which any personal data that we collect from you or that you provide to us is used (processed) by us. Your rights are protected in line with

• UK Data Protection Act 2018 (DPA)

• UK GDPR (General Data Protection Regulation) (the regulations)​

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This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.  If you need any further clarification do not hesitate to contact us via the email address below.

What information do we collect and why do we need it? 

We are committed to respecting the personal data you supply to us.  The information we collect will be information that you give to us, relevant to the purposes for which it is to be used in line with your consent.  This may include:

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• Name

• Role

• Business organisation /address

• Email address

• Telephone number

• If you contact us via the website, we may keep a record of that correspondence

• Internet Protocol address, details of the web browser you use

• Information on how you use the site and cookies.​

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We will do our utmost to ensure that such data will be accurate, complete and kept up to date and is only stored for the time period required related to the purposes agreed unless formal consent is given to the contrary.  Information may be collected via:

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• Filling in forms on our site

• Emailing us. ​

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The information that we collect from you is stored in the United Kingdom and for the purposes of the regulations we are a data controller.

How we will use this information.

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Information given will only be used by authorised representatives of Nexus Storage Solutions. We may use and process your personal information where you have consented for us to do so.  We use information for the purposes of fulfilling your requests; this includes providing you with information that may be of interest to you, to customise content that you see, or for technical website administration.

We may use subcontractors to maintain and service the website.  Where these subcontractors require access to your information, we seek assurances that they comply with the UK GDPR, that your information be kept confidential and that they will not use your information except to fulfil their obligations to us.

Your data will only be used for marketing purposes via email, web/online, post or SMS if you have opted-in to such use.  You can choose to restrict the collection or use of your personal information for this purpose.  You can ask us to change your preference for receiving such communications at any time.  Whenever you receive marketing communications from us, you will be able to indicate whether you wish to update your details or preferences.  If you would prefer not to receive this information let us know.

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We will not pass your data to third parties for marketing purposes.  We may pass on your personal information if we have a legal obligation to do so. This includes but is not limited to request by Government agencies.  Except as set out above, we will not disclose to anyone else the information collected about you on the website.

Gaining consent

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When gaining consent, we will:

• Display consent clearly and prominently

• Ask individuals to positively opt-in, in line with good practice

• Give sufficient information to make a choice on consent

• Give individuals the option to opt out.​

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Data storage 

We have implemented controls around how we protect and handle data.  We store your data.  We will do so in electronic and paper form, on our computer systems and by way of paper files. We keep our files for as long as we need to do so in line with your consent.

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Our website host is Wix and their privacy policy is located here.  Your data is further secured by means of an SSL certificate.

How long do we keep your information?

We will only retain your information for as long as is necessary for the purpose for which it is obtained.

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Contact forms and email links

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Should you choose to contact us using the contact form or via our email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third-party data processors. Instead, the data will be collated into an email and sent to us over the SMTP.  Our SMTP servers are protected meaning that email content is encrypted and then the content is decrypted via our local computers and devices.

Your rights

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Whenever personal data is obtained from you, you will have access to information as to how that data will be used and an option to withdraw consent and/or processing /storage of that data at any point.  You have the right to:

• Request details of personal information which we hold about you.

• You also have the right to correct or complete information about you.

• If you think any information, we have about you is incorrect, incomplete or needs updating please let us know. We will update any information as soon as possible.​

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These requests are free of charge.

Sharing information – our third-party data processors

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We use several third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation required.

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• Google (privacy policy)

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Data breaches

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We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

If you consider that we have breached our obligations in respect of your personal data you may raise your concerns with us. Alternatively, you have a right to make a complaint to the Information Commissioner’s Office (ICO) the UK supervisory authority for data protection issues. Further information can be found at ico.org.uk

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Changes/updates to our privacy policy

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We reserve the right to revise this notice from time to time.  Changes will be incorporated on this page.  Please review it periodically.

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Terms of use

If you continue to browse and use this website [our ‘site’] you are agreeing to comply with and be bound by the following terms and conditions of use.

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• Unauthorised use of this website may give rise to a claim for damages and be a criminal offence.

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website. We have no responsibility for the content of the linked website(s).

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Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

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Privacy support and data controller

If you have any questions or suggestions, please contact the data controller/protection officer of this website via info@nexus-storage.co.uk

 

We will take reasonable steps to resolve or answer concerns as soon as possible and normally within 30 days.

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